FAQs

Where are we located?

We're based in Metro Manila, but we operate out of our provincial workshops. 

Where is your marble from?

We proudly offer a curated selection of premium natural stones, combining the beauty of locally sourced Filipino marble—primarily from the Visayas—with the finest imported materials from renowned quarries in Italy, China, and beyond. This global network allows us to deliver exceptional quality and timeless elegance in every project.

Do you ship abroad?

Why yes, we do! If you're an international customer browsing the site, feel free to add your desired items to cart and your shipping rate will be calculated at check out for you. 

The one caveat, however, is we do not yet ship abroad for our larger pieces such as the tables. We have noticed that the cost of international freight has increased significantly due to the COVID-19 pandemic and has become too difficult and unreliable to accurately quote our customers. 

How do I properly take care of my marble products?

Kindly see our Marble Care 101. 

Do you have a showroom where I can view your products? 

Currently, we have a small viewing space within our warehouse in Calamba, Laguna, where select products can be seen in person. We’re also excited to announce that we’re planning to launch a dedicated showroom in Makati by Q2–Q3 of 2026.

For added convenience, we offer a home demo service where we bring a curated selection of items of your choice directly to you. You simply cover the transport fee. If you decide to make a purchase, payment can be made on the spot via cheque or bank transfer. If not, we’ll take the items back—no pressure, though the transport fee is non-refundable.

Kindly send us a message on our social media channels or via email sales@renwares.store so we can work something out.

Do you offer custom pieces? 

We do offer customisation! Reach out via DM on Instagram or via email sales@renwares.store for free quotations. 

Are you limited to marble only? 

No, we work closely with our metal and woodworks partners to help you achieve your desired designs for furniture pieces, such as tables and chairs. We also use a variety of other stones, such as travertines, onyxes, limestones, and granites. 

If you have any others questions, feel free to tap the 'chat with us' button on the bottom right hand side of the page. Alternatively you may send us a message via any of our social media channels (linked at the bottom of the page).

Happy shopping!